Shipping rates and policies

You can choose from a variety of shipping options. Shipping costs are based on the shipping method you choose. Check the table below for our domestic shipping rates.

  • Shipping costs are fixed according to the table below.
  • We cannot process partial orders.
  • All orders must be placed through the website.

  Standard Shipping 2-Day Shipping
Shipping Rates $3.50 or free w/$49 purchase $7.50
Order Processing* 1-2 days same day
Shipping Time 2-7 days 2 days
Overall Delivery Time 3-9 days 2 days

Rates may change
*2-day order processing

  • Orders received before 5 p.m. Central Time Monday through Friday will be processed the same day. Orders received after 5 p.m. Central Time will be processed the next day. Orders received after 5 p.m. Central Time Friday, Saturday, or on Sunday will be processed on the following business day.
  • Our transportation partners do not process orders on the weekend. Therefore, if you place an order after 5 p.m. Central Time on Friday, you may experience a delay between your order shipped confirmation email and the actual shipment of your order.

We're sorry, but expedited shipping methods are unavailable for P.O. boxes, US Territories and APO/FPO Military addresses. We ship via standard shipping only to these locations. Packages sent to military or Territorial addresses may be delayed by standard mail handling.

Weekend delivery

Orders shipped via UPS (2-day) are delivered Monday through Friday only

International delivery

Our flat rate international shipping of $20.00 is via the US Postal Service. The US Postal Service estimates delivery time on most international airmail shipments to be 4-12 business days.

Return Policy
Within 30 days of receiving your order, you may return any item shipped by Kendy USA for a full credit or refund under any of the following circumstances:
Contact Information
Palatine, IL 60074
Telephone/Fax: (847) 776-0611